Saturday, April 9, 2011

The opposing bean counter vs creative conundrum


Greetings;
I write this because I have been on both sides of the fence. There's an age-old conflict that creatives or any place where creatives and suits find themselves having to work together.
One of the most successful ad campaigns today is Apple's "Mac vs PC" Commercials http://www.youtube.com/watch?v=ntEBCTv4Q-M . These commercials are amusing because they are an accurate portrayal.
Creative's tend to be progressive. New and different and chaotic and risky excite them. Suits on the other hand -- the strategists, the bean counters, etc. -- tend to be conservative. They're often frightened by new and different. This isn't meant to be a criticism or a put-down. Their job is different from creative people. Their role and aim is to mitigate risk, to ensure a predictable outcome, to make a profit.
While both groups tend to get frustrated with each other, they each serve valuable roles because, at least in business, success is often found someplace in between
One perplexing difference
One reason creatives dislike meetings so much is that they're on a different type of schedule from other people. Meetings cost us more.

To me there are two types of schedules, which I'll call the bean counter schedule and the marketers schedule. It's embodied in the traditional appointment book, with each day cut into one hour intervals. You can block off several hours for a single task if you need to, but by default you change what you're doing every hour.

Most powerful people are on the bean counter's schedule. It's the schedule of command. But there's another way of using time that's common among people who make things, like creatives. They generally prefer to use time in units of half a day at least.

When you're operating on the creative's schedule, meetings are a disaster. A single meeting can blow a whole afternoon, by breaking it into two pieces each too small to 'put the running shoes on' in. Plus you have to remember to go to the meeting.

For someone on a creative's schedule, having a meeting is like throwing an exception. It doesn't merely cause you to switch from one task to another; it changes the mode in which you work.

There's sometimes a snowball effect. If I know the PM is going to be broken up, I'm slightly less likely to start something ambitious in the AM. I know this may sound wacked, but if you're a creative, think of your own case. 
Do you find joy in the thought of having an entire day free to work, with no appointments at all? 
Well, that means your spirits can be depressed when you don't. Ambitious projects are by definition close to the limits of your capacity. A small decrease in morale is enough to kill them off.

Each type of schedule works in its own world. Problems arise when they colide. Since most people operate on the bean counter's schedule, they're in a position to make everyone work with what they are comfortable with. But an effective leader acknowledges this conundrum and they know that some of the people working for them need long chunks of time to work in.
Till recently I wasn't clear in my mind about the source of a problem. I certainly wasn't able to formulate cause and effect. I took it for granted that I had to either blow my schedule or offend people. But now that I've realized what's going on, perhaps there's a third option: to write something explaining the two types of schedule. Maybe eventually, if the conflict between the bean counter's schedule and the Creative's schedule starts to be more widely understood, it will become less of a problem.

Those of us on the creative's schedule are willing to compromise. We know we have to have some number of meetings. All we ask from those on the bean counter's schedule is that they understand the cost of a meeting.

Saturday, November 20, 2010

Branding Overnight . OUCH!

Brands are not built overnight. Take the time to differentiate yourself and your services. Copying a competitor is only going to help the competitor you are copying as you are building their brand and messages when you copy such. This strategy is a recipe for disaster and will put you out of business very quick or slow and painful. Either way it won’t be pretty, trust me.

Focus on what it is you can offer your customers that is unique! How can you better deliver a specific service? What are the core differentiators, benefits and features of your business?

Focus on yourself, your core strengths and how they can help your customers. Focus on the near term and short term value. Focus on your own personality. Create your own brand with a personality that represents you. Don’t create a brand that is developed based on your limited skills of Photoshop at midnight.

Wednesday, November 17, 2010

Freedom to work where you wish



I love freedom and I love the freedom to work where I wish. Many creative like myself will fight you over this. No really, like physically fight. These beliefs come from our real experience. We suggest some real therapy when it comes to the corporate world's office addiction. So I am here to say if you can, set your employees free from the office.

To be clear this post is NOT specifically advocating that people work from their home, or any place in particular or even working in the same place on a daily basis. We actually don't advocate that. This is about having an individual choice about where to work other than the company office. Now we understand of course it profits the commercial real estate industry for us all to believe that old model of "WHERE BUSINESS SHOULD BE DONE" is a good model. And of course for some office space really is needed. But when those physical restraints don't exist. I mean seriously, why are you at the office? At least why are you there EVERYDAY? We say let the creative execute the tasks that don't require the equipment to be done off-site in the setting they choose.

I'll argue that many of us have really created a day prison to a certain extinct. I'm not suggesting that you employ people to goof off, although we actually end up creating great places to goof off when we make offices. I'm simply saying give them the freedom to work at their highest capacity, stay fresh, be inspired, have a connected life, and utilize technology as a real gift so that your business benefits.

It is real simple to figure out if letting your employees work remotely would work. Do I really have to explain this?


1. Their job is about communication, managing logistics, planning, design, creating ideas. In other words the real part of their work is done in the brain man.

2. They can do the majority of their job with these tools: a laptop, access to internet, mobile phone, and electricity.


It may sound like I am like promoting a world where we don't interact with each other in person and become distanced from human experiences. Well, via work I am…because it means you get to interact in person much more with the people and places in your life that really matter to you. You only have so much time in this modern life, save the in-person stuff for the relationships and places that are most important to you.


PS - I posted this from my the comfort of my back yard with my trustyMac book and was using a few extra minutes I saved not driving to work to change the spark plugs on my soon to be vintage car that I bought with the money I saved not paying for electricity at a huge office I used to have that I hardly used.


—SB

Friday, April 9, 2010

Dignity is more important than wealth. It’s going
to be a long, long time before we can make
everyone on earth wealthy, but we can help people
find dignity this year (right now if we choose to).
Dignity comes from creating your own destiny and
from the respect you get from your family,
your peers and society.

A farmer able to feed his family and earn enough
to send his kids to school has earned the respect of
the people in his village—and more important, a
connection to rest of us.

It’s easy to take dignity away from someone but
difficult to give it to them. the last few years have
taught us just how connected the entire world is—
a prostitute in the slums of Nairobi is just an
important figure in your life as the postman in the
next town. And in a world where everything is
connected, the most important thing we can do is
treat our fellows with dignity.

Giving a poor person food or money might help
them survive another day... but it doesn’t give them
dignity. There’s a better way.

Creating ways for people to solve their own
problems isn’t just an opportunity in. It is an
obligation.